Full Process to Complain for lost or Theft Mobile Phone or Handset
With the increase of digital technology and use of smartphone in this digital Era is going beyond the expectations. Almost everyone has smartphone in their hands are pocket according to tear economic conditions either it is costly or caused effective.
But this increase use of smartphone also increases the cyber crime and smartphone theft in the society. So for address this increase theft and cyber crime the government have been taken very good initiative to control these practices.
Sanchar Sathi app
There is a website and app also called sanchar Sathi which is a government initiative to help the people for their lost smartphone and handset and to complain directly from there mobile phone so that Police and communication authorities mobile phone and get back it from the thief. In the sanchar Sathi app one can easily complain for their lost mobile phone or smartphone .
Process of complain
First download the sanchar Sathi app from the Play Store or directly open its website on Google or chrome and you will be redirected to its complain page. You will find lot of options there regarding the complaint of different type of issues. Like chakshu to report suspected fraud and unsolicited commercial communication or spam and second is block your lost mobile phone or stolen handset and 4th is know mobile connections in your name and fifth is know genuineness of your mobile phone and one is report in coming international call with Indian number and one is know your wireline internet service provider.
Step 1: You have to just click on the icon block your lost /stolen mobile phone.
Step 2: once you click on the icon block your lost / stolen mobile phone you will be redirected on another page where you will find options like block lost / stolen mobile phone just click on this icon and you will be redirected on another page.
Step 3: there you will find lot of options to fill in the blanks like sim card one mobile number and SIM card to mobile number copy of police report or FIR your state your address and many more.
Step 4: after completing and feeling all the blanks given to that page you will be verified by OTP which is send by the authority.
Step 5: your complain will be accepted and you will be given a copy of that complain so that you can use it in future.
Compulsory documents needed for the complain at sanchar Sathi
You must have first re issued SIM card number which you have in use with yourself and secondary number is not necessary and if you have please put it there.
You need to have IMEI number for both the cards compartment given to that stolen mobile phone and it is not compulsory.
You need to bride there your stolen device brand name which is compulsory. You will also have to fill the device model name and invoice of the phone which you have given at the time of purchasing it.
You must have remember the place where you have lost your handset because you have to fill that place at the site, you will have also write the date there and after these you will have to also select your police station police complaint number it is mandatory to upload police complaint receipt e FIR receipt.
You will have to put there some information about smartphone’s owner one of Identity Card like PAN Card Aadhar Card aur something else which is given at the site.
You will be verified through OTP and that’s your complain has been registered.
Can also trace your complain status time to time because tracing option is also available in the app or website.
Important and mandatory information for complain at sanchar Sathi in short
Mobile Number 1
Device Brand
Lost Place
Lost Date
Select State/UT
Select District
Select Police Station
Police Complaint Number
Upload Police Complaint
Owner Name
Address
Identity
FAQs:
What is sanchar Sathi app?
Sanchar Sathi is a government initiative it comes under the ministry of communication Government of India which help people to complain different type of issues and lost things.